Hehe5 Privacy Policy — Your Data Is Safe With Us

When you register an account at hehe5, we collect your name, email address, mobile number, and date of birth. Financial information required for payment processing, such as your mobile banking number, is also stored. Your IP address, browser type, device information, and usage patterns may be automatically collected while using the platform. We use cookies and similar technologies to enhance the user experience and ensure platform security. If you contact our customer support, the details of that conversation may also be stored.

Collected data is primarily used for account management, transaction verification, and customer support. User activity is analyzed to maintain platform security and prevent fraud. Data is also used to deliver better services and relevant offers based on your preferences and usage patterns. It may also be used to fulfill applicable legal obligations and comply with regulatory authority guidelines. We do not send marketing communications without your consent, and you may withdraw that consent at any time.

Hehe5 never sells your personal information to third parties. However, limited data may be shared with trusted partners for payment processing, technical support, or legal compliance purposes. Third-party service providers may only use the data for their contracted work — not for any other purpose. We may be obligated to disclose information to authorities in order to comply with applicable laws in Bangladesh or court orders. Any such data transfers are always conducted through encrypted and secure channels.

To protect your data, we use industry-standard SSL encryption and two-factor authentication. Servers and databases undergo regular security audits to ensure any vulnerabilities are identified and resolved promptly. Only authorized personnel among our staff can access user data, and every access is logged. In the event of a data breach, we will notify affected users within the required timeframe. We retain user data only for as long as necessary, and it is securely deleted after the designated period.

You have the right to view, correct, and request deletion of your personal data. You can update most information directly from your profile settings after logging in to your account. To request data deletion, contact our support team by email at [email protected]. You may also object to or request restriction of the processing of your data, which we will consider in accordance with applicable law. To learn more about our cookie policy or to disable cookies, use your browser settings.